Facebook Launches Another Interesting Ad Option: Featured Stories

(Happy New Year! Having completed my latest project, news-op.com, it's time to get back to sharing information that can help small and mid-sized businesses enhance their marketing and advertising efforts)

Facebook, (which in my humble opinion is one of SMBs greatest web resource) has done it again.  By now, everyone is familiar with the recently launched Sponsored Stories.  These are similar to regular Facebook ads, in that they are fee-based, but they differ because they are about your Friends' and Pages' activities on Facebook--stories that are already eligible to be in the news feed.  However, Sponsored Stories are almost always in the ticker, and identified as being a  "Sponsored Story".  But still, Sponsored Stories are a step above a regular Facebook ad.


But wait, there's more. Today, Facebook launched it's Featured Stories. Now we're talking about ad exposure!  Featured Stories will be embedded in the news feed and will not be identified as an ad.  In other words they will look like any other posts.  Users will only be able to determine the "post" as ad by the word ‘Featured’, which is greyed out underneath the post. When you hover over the word it will show you exactly why a particular post has been featured in your feed.  Facebook is guarding against flooding users' news feeds with paid ads by promising that just one Featured Story will appear each day in a users' news feed.


Undoubtedly, this new advertising option will drum up debate, both pros and cons. But for the small and mid-sized business owner, let's welcome another opportunity to advertise on a larger, yet comparatively inexpensive scale.

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An Advertising Opportunity that Small Businesses Shouldn't Miss: Part 2

In part 1 of this post, I mentioned that there's a shift taking place in online advertising, and that the shift can have a positive impact on the advertising and marketing efforts of small- to mid-sized businesses (SMBs) and non-profits.  The affordability of online ads can help you expand your advertising campaign.  I hope that if you're already using media, you have incorporated online as part of your mix.

But if you're not, for as little as $50 you can test how well online can work for you (actually, this can be done for much less, but spend at least $50 for better testing analysis).  For a small amount of money, you can start advertising online, increasing your exposure in a meaningful way.  However, it's important to note that buying media, whether tradional or new, requires a knowledge base.  In other words, there's more to it than simply buying space. Knowing the difference between CPA and CPM or various display media channels is critical to your success.   Learn as much as you can or hire a company to work with you.

But the shift in online advertising comes from the battle for market share between top web publishers.  According to data from comScore's Ad Matrix,  Facebook has emerged as the leader garnering more than 31.2 % of the 1.11 trillion display online ads in the fourth quarter of 2010.  This represents a 23.1% increase over the third quarter.  Here's the breakdown (percentages represent market share):

Facebook 31.2%, Yahoo 10.1%, Microsoft sites 4.8%, AOL 3.0%, Google sites 2.5%, Turner Digital 1.6%, Fox Interactive Media 1.1%, Glam Media 0.9%, CBS Interactive 0.8%
Viacom Digital Media 0.8%

The above data represents big players, but there many others to choose from, and in a competitive market, buyers are in the position of strength--even with so-called fixed rates.  So don't cast off this information as only being important to large advertisers.  As I mentioned in part 1, small and mid-sized business owners are quickly becoming the belles of the ball. Your small ad dollars matter in a big way.

When it's all said and done, getting conversions is the bottom line for your online campaign.  One thing that really jumps out at me about the comScore list is that although Facebook is in the number one position, their ads are known to have lower clickthroughs (that's when a visitor actually clicks on your ad and goes to your website) than the industry standard, about half (according to Webtrends).  So what's behind the popularity of Facebook for advertising?  It's really not a big mystery, but I think the answer bodes very well for SMBs.  Well take a look at this in the third and final part of this post.

Have you used online advertising before?  If so, did it work for you?  If you haven't, why not?

Maximizing Your Marketing Efforts on Facebook

Facebook has become a favorite destination for anyone wishing to market a product, service, organization or even themselves.  And why not?  It's very functional.  You can post photos, videos, links and customize your page with an assortment of applications, just for starters.  If you are conducting a campaign, you can send updates--even targeting those updates by age, gender or location, set up an events calendar or engage in discussions.  With an investment of time and creative energy, you can succeed in the all important areas of branding, customer engagement, new customer acquisition, reputation management and lead generation, the very things that make a marketing, advertising or public relations campaign successful.

Thanks to a study conducted by Buddy Media, Facebook's marketing firm, we are learning more about best practices for posting on Facebook's brand pages.  Yesterday, we looked at a finding from the study which showed why customized URLs are important for extending a user's length of engagement.  Another key finding is that we should KISS our posts.  Not literally of course, but keep it short and sweet.  According to the study, posts containing 80 characters or less on average, had a 27% higher rate of engagement than those with more than 80 characters, however, these accounted for only 19% of all posts.  This can be a real challenge because we have so much to say, and of course it's all so very interesting. Perhaps one solution might be to post more often, using shorter posts.  Think Twitter, or maybe that's think micro Twitter since you can post up to 140 characters there.

Other key findings from the study:

• Thursday and Friday are peak interaction days.  The rate of engagement jumped by 18%.  More people commented and "Liked" posts on these days. (Data from Facebook reveals that there are actually certain days when we are happier and Friday appears to be that day as activity on the site jumps by 10%.  Read more about the Gross National Happiness Index.)
• Monday through Wednesday, engagement rates dropped by 3.5%, and by 18% on Saturday.
• As for the time of day, the Buddy Media study reveals that 60% of posts are made between 10:00am and 4:00 pm.  However, engagement rates are 20% higher outside of traditional work hours. "By posting within business hours, brands miss the critical opportunity to get the visibility they need for maximum engagement," according to the report. "So schedule posts to appear early in the morning or late at night. Don't publish simply because you're in front of your computer," noted the report.

Other recommendations from the report include:

• Avoid the hard sell.  Use promotional keywords like "winner" and "events" rather than the more direct terms "contest" or "coupon.
• Keywords like "how," "who," "what" and "when" are useful for driving interaction -- but "why," is not. "'Why' has both the lowest 'Like' and comment rates and may be perceived as intrusive and/or challenging,"
• Be direct in asking users for "Likes" and comments.  Place questions at the end of a post (rather than the beginning or middle) to increase the chances of getting a response. Posts ending with a question have a 15% higher engagement rate.

The bottom line:  Facebook can be a great tool for business.  But don't just rely on the site's bells and whistles, use a strategic approach to your Facebook campaign to maximize your marketing efforts.

Facebook Marketing? Full URLs vs Shortened URLs

Facebook's marketing firm, Buddy Media, conducted a study to determine the best practices for posting on the social site's brand pages.  During a two week period, Buddy Media examined the wall posts, including the "Likes" and comments on the Facebook pages of 200 of their clients.  I found one of the findings of the study to be particularly interesting.  The study found that full length URLs in posts had three times the length of engagement than those using a shorter URL.  This is interesting because URL condenser sites such as bitly and TinyURL!  or QR Code generators, allow users of Twitter and  mobile platforms to save coveted space.

So what's the reason?  "It's likely because the 'indicators' a user normally gets from reading the text in a full-length URL are missing with a shortened URL," according to the report.  So where does that leave the savvy marketer?  To get around that problem, the report suggests using a condensed URL that still includes some brand identification in the Web address instead of simply a series of numbers and letters.

For example, our web address is http://www.deborahrowemedia.com/.  But if we use a URL condenser, say bitly for example, it becomes http://bit.ly/fkgpNa.  However, if I select bitly's "Custom" feature, I get a customized shortened URL like this http://bit.lydebrowe/. 

Coming up, I'll have more results from the Buddy Media study on attracting and engaging fans on Facebook brand pages